Shipping & Returns

• delivery coverage: we deliver across all major cities and towns in GHANA.
• processing time: orders are processed within 1‑2 business days after payment confirmation.
• delivery time: standard delivery typically takes 3‑7 business days, depending on your location.
• delivery charges: shipping fees are calculated at checkout based on location and package weight.
• cash on delivery: available in select locations across GHANA.

• countries served: we ship internationally to select countries. shipping availability and costs are shown at checkout.
• delivery time: international delivery usually takes 7‑21 business days, depending on destination and customs clearance.
• customs & duties: customers are responsible for any customs duties, import taxes, or fees imposed by their country. EXPERT DRESS is not liable for delays caused by customs processes.

• return period: you may return products within 7 days of receiving your order.
• condition: items must be unused, unwashed, and in original packaging with tags attached.
• non‑returnable items: for hygiene reasons, we cannot accept returns on intimate wear, clearance items, or customized products.

• international customers may return eligible items within 14 days of delivery. return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• exchanges are available for size or product changes, subject to stock availability.

• refunds are processed within 5‑10 business days after we receive and inspect your returned item.
• refunds are issued to the original payment method. shipping fees are non‑refundable.